“There is a time for everything…” Ecclesiastes 3:1

  • Sell

    Convert your watch to cash, effortlessly

  • Trade

    Exchange your timepiece for a new one

  • Broker

    We find buyers for your watchYour text

Frequently Asked Questions

FAQs

How long does it take for me to get my order? Typically

On ordering, you'll get an estimate delivery time based on your order and location

Can i trade my vintage timepieces?

Yes. We have trade-in options

 Are all your timepieces authentic?

Yes, all of our timepieces are 100% authentic and thoroughly inspected to ensure their legitimacy. We offer a Certificate of Authenticity with every purchase.

Do you sell pre-owned timepieces?

Yes, we sell both brand-new and pre-owned luxury timepieces. Each timepiece undergoes a strict inspection to ensure quality and authenticity.

What payment methods do you accept?

We accept major credit and debit cards (Visa, MasterCard, American Express) via Shopify Payments. We also accept payments using PayPal.

Do you ship internationally?

Yes, we ship worldwide. Please note that international shipping may incur additional duties or taxes based on your country’s import regulations.

What is your return policy?

We offer a 14-day return policy. You must notify our team within 48 hours of receiving your timepiece and request a Return Authorization approval code.

You should be able to get a refund or exchange, provided the item is in its original condition. Please note that shipping costs are non-refundable.

How do I contact customer support?

You can reach us by email at [support@rewindtimepieces.com] or through our contact form on the website. We are available Monday to Friday, 9 AM – 5 PM.

How often do you update your inventory?

Our inventory is updated regularly as we acquire new timepieces and collections. Be sure to check back often for the latest additions or subscribe to our newsletter to receive updates.

Can I customize a timepiece order?

While we do not offer customization services at this time, we can assist you in sourcing specific models or editions upon request.